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Resolve the My Cloud EX4100 Drive #3 and #4 Failure Message

Resolve the My Cloud EX4100 Drive #3 and #4 Failure Message
 
 

Description


My Cloud EX4100 reports a drive failure in drive bay #3 and #4 when there are no drives in those bays.

An unknown system state causes the message when drives are not in bays #3 and #4.


Resolution


Add Drives

  1. Add supported drives to bays #3 and #4.

  2. Create the volume.

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Clear Alerts

Clear alerts from the My Cloud.

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Answer ID 13767: Steps to Clear and Remove Alerts on My Cloud

Details
Answer ID 22379
Published 08/20/2018 03:09 AM
Updated 01/24/2024 08:38 AM

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