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My Passport Wireless Pro & SSD: Online User Guide and Solutions


IMPORTANT:

My Passport Wireless, Wireless Pro and SSD save products images and files from computers, tablets and smartphones to this single portable drive using a wireless connection.

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Answer ID 34297: WD My Passport Wireless End of Support


My Passport Wireless mobile app for iOS and Android is now in the Limited Updates phase. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues.

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Western Digital Product Lifecycle Support Policy
As a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19.


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Configuration
Answer ID 8417: My Passport Wireless Pro & SSD: Setup and Configure On Windows
Answer ID 8416: My Passport Wireless Pro & SSD: Setup and Configure On macOS
Answer ID 19786: Steps to Access the Dashboard on My Passport Wireless
Answer ID 13139: My Passport Wireless: Password Protect Dashboard Access
Answer ID 7503: My Passport Wireless Pro & SSD: Setup and Configure Using the Mobile App
Answer ID 19160: My Passport Wireless Pro & SSD: Installing and configuring Plex Media Server
Answer ID 8135: My Passport Wireless Pro & SSD: Reset Plex Database
Answer ID 15725: My Passport Wireless: Drive Diagnostic Test
Answer ID 28639: My Passport Wireless: Connecting to a Wi-Fi Network

Information
Answer ID 18409: My Passport Wireless: Collect System Logs
Answer ID 23251: My Passport Wireless Pro & SSD: Button and LED Behavior
Answer ID 4478: My Passport Wireless: Compatibility
Answer ID 8421: My Passport Wireless Pro & SSD: Wi-Fi Best Practices
Answer ID 4147: My Passport Wireless Pro & SSD: Nikon D7200 Camera
Answer ID 24789: My Passport Wireless Pro & SSD: SD Card Import and Blue Blinking LED
Answer ID 16404: My Passport Wireless Pro & SSD: Lexar USB 3.0 Reader LRW300U Rev E
Answer ID 15730: My Passport Wireless Pro & SSD: RAW Image Thumbnail Support
Answer ID 8351: My Passport Wireless Pro & SSD: Streaming 4K Video
Answer ID 25394: Sandisk ImageMate Pro Import and USB Import
Answer ID 3478: My Passport Wireless Pro & SSD: Does Not Detect or Import USB or SD Card Content
Answer ID 19078: Best Practices while using Plex Media Server on a My Cloud or My Passport Wireless Pro and SSD device
Answer ID 19602: My Passport Wireless Pro & SSD: Default Wi-Fi Password
Answer ID 20351: My Cloud, My Passport Wireless: Thumbnail Preview Supported File Types

Solutions
Answer ID 16250: My Passport Wireless Pro & SSD: Restore or Reset To Factory Settings
Answer ID 22774: My Passport Wireless: Changing International Power Plugs
Answer ID 6986: My Passport Wireless Pro & SSD: Battery Does Not Charge Above 80%
Answer ID 4257: My Passport Wireless: Moto G3 and G4 Android 6.0.1 Cannot Connect to WiFi
Answer ID 7550: My Passport Wireless Pro & SSD: Cannot Connect to AirPort Extreme WiFi 5 GHz DFS
Answer ID 4473: My Passport Wireless Pro & SSD: microSD not seen when using a microSD Adapter
Answer ID 5418: My Passport Wireless Pro & SSD: All LED Blinking At First Time Boot After Time Machine Formatted Backup
Answer ID 24800: Samba SMBv2 Connection Message on My Passport Wireless
Answer ID 21148: My Passport Wireless Pro & SSD: SD Import Duplicates in the Same Folder
Answer ID 16583: My Passport Wireless Pro & SSD: Import Time Differences
Answer ID 8195: My Passport Wireless: Error Retrieving Information from the Content Database
Answer ID 20005: iOS 11 Files App No Share Access Error Message
Answer ID 8126: My Passport Wireless Pro & SSD: Battery Is Not Charging
Answer ID 4259: My Passport Wireless Pro & SSD: Forgot Password
Answer ID 24442: My Passport Wireless Pro & SSD: Streaming and Buffering Video
Answer ID 3694: My Passport Wireless Pro & SSD: Mobile App 'Not Accessible' Error Message
Answer ID 6708: My Passport Wireless Pro & SSD: Mobile app Fails to Access, While Connected to a Public HotSpot
Answer ID 9574: My Passport Wireless Pro & SSD: Read-Only when Connected through FTP in macOS Finder
Answer ID 2040: My Passport Wireless: Media Playback Issue
Answer ID 7254: My Passport Wireless Pro & SSD: Camera Fails to Transfer Content when USB Connected
Answer ID 27280: My Passport Wireless: Data showing in the "Other" category
Answer ID 29225: My Passport Wireless: Mobile app Prompting for Dashboard Admin Password
Answer ID 30800: My Passport Wireless: Not Seen When Connected Directly to the Computer USB Port
Answer ID 34742: My Passport Wireless Pro & SSD: General Network Error 500
Answer ID 2263: My Passport Wireless: Enable, Disable and Use iOS Files App
Answer ID 23158: My Passport Wireless: Mobile App for iOS Invalid Operation Message

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Details
Answer ID 15048
Published 08/20/2018 02:08 AM
Updated 04/25/2023 04:36 PM

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