My Cloud Safepoint and Backup Online User Guide for Information, Configuration and Solutions.*END
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Online user guide for My Cloud Safepoint and Backups.
Configuration
Subject | Answer ID | Title |
Configuration | 10428 | How to create a Safepoint backup of a My Cloud |
Configuration | 16540 | Configuring USB Backups on a WD My Cloud |
Configuration | 25182 | My Cloud Internal and USB Incremental Backups |
Configuration | 10474 | Using a WD Drive with Dropbox |
Configuration | 17500 | WD SmartWare not detecting a WD My Cloud on a Local Area Network |
Configuration | 11807 | How to create a Remote Backup on a My Cloud device |
Configuration | 19542 | How to Configure a My Cloud as a Third Party Software Backup Target |
Configuration | 13834 | How to use the Safepoint Migration App on a single bay My Cloud with 2.xx Firmware |
Configuration | 10434 | How to perform a Safepoint Recovery on a My Cloud |
Configuration | 28953 | How to Use Amazon S3 App on a My Cloud |
Configuration | 28997 | How to Install and Configure ElephantDrive on a My Cloud |
Information
Subject | Answer ID | Title |
Information | 13854 | A single-bay My Cloud is unable to create a remote backup to another single-bay My Cloud |
Information | 11425 | Differences Between My Cloud Products |
Information | 16772 | My Cloud Safepoint and Remote Backup Compatibility Matrix |
Information | 1945 | Alternate 3rd Party Backup Software Support |
Information | 25709 | USB Port 1 Backup Job Cannot be Deleted from a My Cloud |
Information | 25710 | USB Port 1 Backup Job Cannot Stop or be Cleared on a My Cloud |
Information | 7570 | List of NAS drives validated by WD to work as a SafePoint backup for a WD NAS |
Solutions
Subject | Answer ID | Title |
Solution | 21185 | My Cloud USB Synchronize and Incremental Backup Failure |
Solution | 27826 | Cannot Create a Safepoint Backup Job on a My Cloud |
Solution | 11423 | Safepoint creation fails when the target is a USB drive connected to the My Cloud or My Book Live Duo drive |
Solution | 28219 | Error Creating Safepoint: Internal Server Error (36175) |
Solution | 27269 | No Safepoint Jobs Listed in the My Cloud Dashboard |
Solution | 25245 | There Was an Error Updating Your Safepoint - Event Code 1102 |
Solution | 27019 | Safepoint Cannot be Updated Due to a Failed Request - Error 36323 |
Solution | 27020 | Safepoint Operation Failed Due to an Unauthorized Request - Error 402004 |
Solution | 19611 | Safepoint Recovery Fails With "This Safepoint operation is not permitted - Error 402018" |
Solution | 15101 | My Cloud Amazon S3 Backup Failure |
Solution | 19543 | My Cloud Offline or Network Connectivity Issue During Backups |
Solution | 13852 | After installing a 3rd party App, a My Cloud device no longer goes to sleep |
Solution | 11081 | Error: 'Unknown error. Retry your last operation...' occurs when creating a My Cloud Safepoint backup while running ESET Nod32 |
Solution | 8635 | My Cloud Safepoint backups stored on a PC with ESET Antivirus cannot be recovered |
Solution | 13107 | My Cloud Safepoint does not back up at the correct time |
Solution | 17243 | Common Causes and Solutions of Slow Backups |
Solution | 17340 | USB Drive Not Seen or Detected by a My Cloud |
Solution | 26365 | Windows 10 File Backup Does Not See My Cloud, My Cloud Home or Network Drive |