Search Our Support Knowledge Base

Find product articles and support information.

My Cloud OS 3: Dashboard Online User Guide and Solutions


IMPORTANT: My Cloud OS 3 End of Support Notice!

My Cloud OS 3 has reached its end of support life cycle.
Please update to My Cloud OS 5.

Need more help?

My Cloud OS 3 Dashboard Online User Guide and Solutions

Configuration

Subject Answer ID Title
Configuration 27432 How to Access the Dashboard on a My Cloud device
Configuration 27433 How to set up a My Cloud device using the Dashboard
Configuration 6546 How to Auto Update Firmware on a My Cloud
Configuration 2573 Accessing My Cloud Dashboard from a Remote Location
Configuration 18221 How to Remove Devices Connected to a My Cloud
Configuration 23673 How to Shutdown a My Cloud Device
Configuration 13767 Clearing My Cloud Alerts
 

Information

Subject Answer ID Title
Information 18374 How to Collect My Cloud System Logs
Information 2153 How to Collect and Enable Extended Logging on a Multi-Bay My Cloud
 

Solution

Subject Answer ID Title
Solution 16312 Accessing My Cloud Dashboard Connected to a Computer
Solution 24982 My Cloud Dashboard Login In No Response or Action
Solution 16176 Cannot See, View or Access a My Cloud Dashboard At All in a Web Browser
Solution 13059 Admin User Cannot Login to the My Cloud Dashboard after a 4 Second Powered On Reset
Solution 11749 My Cloud Error Code 1121 Unsupported File System
Solution 11948 Failed to create device user (400073) error on My Cloud dashboard
Solution 3534 Slow My Cloud Dashboard Performance
Solution 24509 Error 403 Forbidden When Accessing My Cloud Dashboard
Solution 16058 Slow My Cloud (Single Bay) Dashboard Performance
Solution 23265 Slow My Cloud Dashboard Performance but Access to Shares on Windows, Mac OS and Mobile App are Successful
Solution 14866 Login Compromised Message in Firefox Browser
Solution 10374 My Cloud Email Notifications Are Not Being Received
Solution 24618 My Cloud Fan Not Working or Failure Alert Message
Solution 24582 My Cloud Fan Not Turning On or 0 Dashboard RPM Speed
Solution 24562 Possible My Cloud Dashboard Fan Speed and Drive Temperatures
Solution 1969 My Cloud Content Scan Error
Solution 19203 Shares on a My Cloud are not visible in the Dashboard
Solution 12866 'No Space Left on Device' message appears when transferring data to a My Cloud device
Solution 4706 'No space left on the device' message is received when manually updating the firmware on a My Cloud
Solution 25150 My Cloud Network is Down or has become Intermittent Alert Message
Solution 25172 How to Update My Cloud Firmware in Safe Mode
Solution 25490 My Cloud Firmware Up To Date but Newer Version Available for Download
Solution 27420 Not Secure or Certification Error When Accessing a My Cloud OS3 Dashboard

Details
Answer ID 5425
Published 08/20/2018 12:47 AM
Updated 05/18/2022 04:09 PM

Please rate the helpfulness of this answer