My Cloud Firmware 2.30.165 or higher Apps User Guide for Information, Configuration, and Solutions.*END
IMPORTANT: My Cloud OS 3 End of Support Notice!
My Cloud OS 3 has reached its end of support life cycle.
Please update to My Cloud OS 5.
Need more help?
- My Cloud OS 3 End of Support
- WDC 21004 Recommend Upgrade to My Cloud OS 5
- Answer ID 32059 My Cloud OS 3: Cloud Access and Notification Email Support Removed
- Answer ID 29813: Steps to Manually Update My Cloud OS 3 to My Cloud OS 5
- Answer ID 28740: Western Digital Product Lifecycle Support Policy
Online user guide for My Cloud Apps.
IMPORTANT:
WD 3rd party app support
- My Cloud (Single Bay) does not support 3rd party apps
- Western Digital Technical Support does not provide setup, configuration or troubleshooting of 3rd party apps outside of the download, installation and successful launch of the app from the My Cloud dashboard.
- 3rd party apps are supported by the app vendor.
- The upgrade, modification or change to 3rd party apps outside of the version available from the WD App Store is not supported.
- View the WD Use of Third Party Software or Websites
Configuration
| Subject | Answer ID | Title | |
| Configuration | 17873 | How To Download and Install My Cloud 3rd Party Apps Manually on a My Cloud with firmware 2.30.165 or higher | |
| Configuration | 27760 | How to Install and Use Dropbox App on a My Cloud | |
| Configuration | 17877 | How to install the phpBB App on a My Cloud with firmware 2.30.165 or higher | |
| Configuration | 17887 | How to install the Acer abFiles app on a My Cloud with firmware 2.30.165 or higher | |
| Configuration | 17875 | How to install the aMule P2P App on a My Cloud with firmware 2.30.165 or higher | |
| Configuration | 17820 | Arconis True Image 3rd Party App Configure Button | |
| Configuration | 17876 | How to install the Icecast App on a My Cloud with firmware 2.30.165 or higher | |
| Configuration | 17883 | How to install the NZBGet App on a My Cloud with firmware 2.21.126 or Higher | |
| Configuration | 17877 | How to install the phpBB App on a My Cloud with firmware 2.30.165 or higher | |
| Configuration | 17879 | How to install the phpMyAdmin App on a My Cloud with firmware 2.30.165 and higher | |
| Configuration | 17886 | How to install the Plex app on a My Cloud with firmware 2.30.165 or higher | |
| Configuration | 17885 | How to install the 'Transmission' App on a My Cloud with firmware 2.30.165 or higher | |
| Configuration | 28398 | How to install the FortressSecure App on a My Cloud | |
| Configuration | 28678 | How to Install and Use VirtualHere with a My Cloud |
Information
| Subject | Answer ID | Title | |
| Information | 19485 | Alternate 3rd Party Backup Software Support | |
| Information | 16513 | My Cloud 3rd Party App Matrix | |
| Information | 18579 | My Cloud Plex DVR Support | |
| Information | 14205 | Best Practices while using Plex Media Server on a My Cloud or My Passport Wireless Pro device |
Solition
| Subject | Answer ID | Title |
| Solution | 18579 | Plex Playback of Blu-ray Rip File |
| Solution | 14959 | No Available Apps on a My Cloud |
| Solution | 19485 | Alternate 3rd Party Backup Software Support |
| Solution | 16513 | My Cloud 3rd Party App Matrix |
| Solution | 15162 | My Cloud does not enter Sleep or Standby Mode |
| Solution | 13839 | Anti-Virus Essentials finds a virus on a multi-bay My Cloud device |
| Solution | 15600 | My Cloud Dropbox App is not Syncing |
| Solution | 11838 | Error: 'Unsupported browser' occurs when configuring the NBZGet application using Internet Explorer 11 |
| Solution | 15072 | How to reset the Plex database on a My Cloud device |
| Solution | 18591 | Plex Error Message "Media Not Found" |
| Solution | 18583 | Cannot Delete Plex DVR Created Content |
| Solution | 14163 | Upgrading to QuikFynd Server 2.0.1 on a My Cloud does not remove the previous version of the App |
| Solution | 15155 | Unable to connect to the Plex Media Server on a My Cloud |
| Solution | 18048 | My Cloud Apps Page Is Blank on Firmware 2.30.165 and higher |
| Solution | 26297 | My Cloud App Update Event Code 1501 |
| Solution | 26448 | 3rd Party Apps Disappeared When Encrypted Volume Set to Mount Manually |
| Solution | 26450 | The My Cloud Dropbox app is not syncing or stopped syncing |
