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My Cloud Home: 3rd Party App Google Photo Import Does Not Preserve Album Names


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Description


Importing content from Google Photos does not preserve the name of the created Albums.


EXAMPLE: Abums Names in Browser


EXAMPLE: Abums Names Not Preserved After Import


The preservation of album names are not supported.


Resolution


Imported content from the Google Photo can be managed using Windows Explorer or MacOS Finder by creating new folders and moving the content.

Details
Answer ID 11319
Published 08/20/2018 01:37 AM
Updated 07/02/2022 01:48 PM

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