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Requirements and Compatibility for My Cloud Home


 

Desktop and Mobile App

Local network access works with Windows and macOS.
The Mobile App works with iOS and Android.

Windows® macOS® / OS X® iOS® Android™
Windows 11 macOS 14 Sonoma iOS 11+ Andriod 6+
Window 10 macOS 13 Ventura    
  macOS 12 Monterey    


Web Browser

It can be accessed with an Internet browser.
Make sure the browser is up to date for best results.

Web Browser Operating Systems
Brand Browser Name Min Version Windows macOS iOS Android
Google Chrome 50
Microsoft Internet Explorer 11 (11.09600.17843)
     
Microsoft Edge 10.10514
     
Apple Safari 8.9 (Webkit 538.8)  
 
Mozilla FireFox 50
Samsung Default Browser Default Browser 1.5       Marshmallow 6.x or later

Folder Drag and Drop

Folder Drag and Drop is supported using these browsers.

Web Browser Folder Drag and Drop Support
Google Chrome
Microsoft Edge
Mozilla Firefox
Microsoft Internet Explorer  
Apple Safari  

Internet Connectivity

Connect My Cloud Home to the internet using the port on the router. The internet connection is used for setup, downloads and to access the device.

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Details
Answer ID 20098
Published 08/20/2018 02:50 AM
Updated 04/11/2024 08:26 AM

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