How To Configure a Router or Gateway to use Google Public DNS Servers


Network connectivity issues may make it necessary to manually set the network router or gateway to use Google public DNS servers along with your internal or external ISP servers.
Configuring the network router or gateway to use Google public DNS servers can resolve connectivity issues cause by domain name resolution failures.


Western Digital Technical Support does not provide setup, configuration or information regarding 3rd party vendor routers or gateways..
Please consult the router's user manual or contact the router manufacturer for the correct steps to add Google public DNS servers to the configuration.


Procedure


  1. Log into your network router as the Admin user.
  2. Locate the IP Address, Networking or DNS Server settings of the router
  3. Add one or both of Google public DNS Servers to the routers configuration

  4. EXAMPLE:
    Primary DNS Server 8.8.8.8
    Secondary DNS Server 8.8.4.4
    Alternate DNS Server  <local router or ISP provided>

  5. Save the Changes on the router
  6. Reboot the My Cloud
  7. Reboot the computer


Please click to view the Use of Third-Party Software or Websites disclaimer


In case the answer did not answer your question, you can always visit the WD Community for help from WD users.

Please rate the helpfulness of this answer