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My Cloud Home: Windows Backup Configuration Message "The Specified Network Location Cannot Be Used"



Description


Windows File backup setup fails with the specified network location cannot be used.

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Resolution


The correct network paths for My Cloud Home Public share using Samba are:

NETBIOS PATH: \\MYCLOUD-XXXXX\Public
IP ADDRESS PATH: \\IP_ADDRESS\Public

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Answer ID 7839: Steps to Backup a Windows or macOS Computer to a My Cloud Home


  • The Public share is not password protected.
    It cannot be set to Private.

  • My Cloud Home does not require a login to the public share.

  • Windows 10 and higher will ask for a network login on non-password protected shares.

  • The name and password cannot contain spaces.



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Details
Answer ID 948
Published 08/20/2018 12:07 AM
Updated 04/12/2024 09:33 AM

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