Cannot Find 9 Digit Code for My Cloud

The 9 digit code cannot be found on, and is not needed for these products.

• My Passport, My Book, WD Elements, EasyStore, Gaming Drive
• My Passport Wireless, Pro, SSD
• My Book Live, My Book Live Duo
• My Cloud, Mirror, Mirror Gen2, EX2, EX2 Ultra, EX4, EX2100/4100, DL2100/4100, PR2100/PR4100

My Cloud Home and My Cloud Home Duo require a 9 digit activation code.

Need more help?
Answer ID 3763: My Cloud Home 9 Digit Activation Code Locations

Product	Name	First Time Setup	Web App	iOS App	Android App
	My Cloud Home	Setup	Sign In	Download	Download
	My Cloud OS 5	Setup	Sign In	Download	Download
	My Book Live	Setup	Sign In	Download	Download