Description
Local Area Network Shares
Public and TimeMachineBackup are Local Area Network (LAN) shares and are not accessible in the My Cloud Home web or mobile.
EXAMPLE: Public share as seen in Windows File Explorer
My Cloud Home Mobile, Web
The TimeMachineBackup and Public local shares and are not accessible from the My Cloud Home web and mobile.
EXAMPLE: Web App
EXAMPLE: Mobile App
TimeMachineBackup and Public are Local Area Network (LAN) accessible shares.
Local shares are not accessible using the Web or Mobile app.
Only Account User shares are seen in the Web and Mobile app.
Resolution
macOS
- TimeMachineBackup can be accessed on macOS using (AFP) in Finder
- Public Share can be accessed on macOS using (SMB) samba in Finder
For instructions, please refer to Answer ID 8757: Public share not seen on macOS for My Cloud Home
Windows
- TimeMachineBackup cannot be accessed on a Windows computer because (AFP) is not supported by Windows
- Public Share can be accessed using Windows File Explorer
For instructions, please refer to Answer ID 3009: How to Access the Private User Space and Public Shares on a My Cloud Home
The My Cloud Home Public Share is designed and implemented for Windows File Backup. It is not designed for local LAN storage access. Although is can be accessed on Windows and macOS, it was not designed to be used as local LAN storage. Please use WD Discovery and the User Private Space for your My Cloud Home content storage needs.
