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Disk Space Not Available or Free After Deleting Content on My Cloud Home



Description


Deleting files from a My Cloud Home doesn't instantly show more free space.
Files are marked for removal when deleted using the web or mobile app.


Resolution


Wait for the removal to be done before checking free space.
Deleting large amounts of small files can take 24 hours or longer to show the free space.

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Details
Answer ID 2936
Published 08/20/2018 12:25 AM
Updated 03/27/2024 01:36 PM

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