IMPORTANT: My Cloud OS 3 End of Support Notice!
My Cloud OS 3 has reached its end of support life cycle.
Please update to My Cloud OS 5.
Need more help?
- My Cloud OS 3 End of Support
- WDC 21004 Recommend Upgrade to My Cloud OS 5
- Answer ID 32059 My Cloud OS 3: Cloud Access and Notification Email Support Removed
- Answer ID 29813: Steps to Manually Update My Cloud OS 3 to My Cloud OS 5
- Answer ID 28740: Western Digital Product Lifecycle Support Policy
Stream Audio content from a My Cloud device to Sonos System and play audio content from My Cloud on a Sonos Speaker, using the Sonos controller app.
IMPORTANT:For My Cloud OS 5, please refer to Answer ID 30010 My Cloud OS 5: Sonos Library SMB Connection Error
| About Sonos | Click here for Instructions |
| Configure For My Cloud Network Share | Click here for Instructions |
| Support for Sonos | Click here for Instructions |
Introduction to Sonos
What Is Sonos?
Sonos is a wireless multi-room music sound system that streams digital music from online streaming services, as well as music libraries on computers and devices connected to your home network. Sonos allows you to create "zones" around your home for listening to music.
What is a Sonos Zone?
A zone can be a single player in a room, an area of your home such as dining room, kitchen or ooutdoor patio consisting on one of more Sonos music players. A "zone" is created when you choose one or more players to play the same music at the same time. IE: An outdoor patio with a swimming pool with 4 of 6 Sonos speakers.
How Does it work?
Sonos can be connected to the router and accessed over the internet from a remote location including our mobile device or place of vacation or employment. If an internet connection is not available, music can be streamed from any device attached to the local area network (LAN).
What music formats are supported by Sonos?
Sonos supports industry standard music formats such as mps, wma, wav and others depending on the method of media play. Local playback support formats may not be the same or identical to streaming media formats. For a complete list support formats and bitrate and devices, please refer to Sonos Article 80 - Supported Audio Formats.
Requirements for using a NAS with Sonos
Sonos works with any NAS drive that supports the SMB(v1) / CIFS file sharing protocol.
Configure For My Cloud Network Share
Sonos supports access to the My Cloud shares using Windows Samba.
For more information, please refer to Sonos Article 78: Using a NAS Drive With Sonos
Follow the steps below to add media content located in the My Cloud share as a Sonos Music Library.
- Locate the My Cloud share in Windows File Explorer.
The UNC path will be used in Step #8 or this procedure.
- The network path name of the My Cloud will be different if the My Cloud name has been changed.
- The location of the media content may not be in the Public share as shown in the example used below.
EXAMPLE: \\SamuelCloud\Public\ - Please refer to the table below for a list of default network paths for My Cloud products.
- Open the Sonos mobile app
- Tap Settings
- Tap Manage Music Library
- Tap Music Library Setup
- Tap the three dots to access the Library Menu
- Tap Add New Share
- Enter the UNC path of the music located on the My Cloud Public Share or the share that contains the media content.
Enter the local My Cloud username.
Enter the local My Cloud user password.
Tap Next
- Tap Done
- Go back the Manage Music Library screen and Tap Update Music Index Now
- Tap Scan Now
- Tap Browse to access the newly added share's content and Tap a filter selection such as Artist to access the media content
| Product Name |
Default Network Path |
| My Cloud | \\WDMYCLOUD\Public\Shared Music\ |
| My Cloud Mirror | \\WDMYCLOUDMIRROR\Public\Shared Music\ |
| My Cloud Mirror Gen2 | \\WDMYCLOUDMIRROR\Public\Shared Music\ |
| My Cloud EX2 | \\WDMYCLOUDEX2\Public\Shared Music\ |
| My Cloud EX2 Ultra | \\MYCLOUDEX2ULTRA\Public\Shared Music\ |
| My Cloud EX4 | \\WDMYCLOUDEX4\Public\Shared Music\ |
| My Cloud EX2100 | \\WDMYCLOUDEX2100\Public\Shared Music\ |
| My Cloud EX4100 | \\WDMYCLOUDEX4100\Public\Shared Music\ |
| My Cloud DL2100 | \\WDMYCLOUDDL2100\Public\Shared Music\ |
| My Cloud DL4100 | \\WDMYCLOUDDL4100\Public\Shared Music\ |
| My Cloud PR2100 | \\MYCLOUDPR2100\Public\Shared Music\ |
| My Cloud PR4100 | \\MYCLOUDPR4100\Public\Shared Music\ |
|
The UNC directory path must include a trailing / if the last directory has a space in the name such as "Shared Music". Failure to add the trailing / will in a Music Files Not Available error message. |
Support for Sonos
View the Use of Third-Party Software or Websites disclaimer.
Western Digital Support cannot help with third-party software or hardware.
Western Digital Technical Support does not provide setup, configuration or installation of Sonos products. Please refer to Sonos Support to obtain support for Sonos media systems..
