IMPORTANT:
My Passport Wireless, Wireless Pro and SSD save products images and files from computers, tablets and smartphones to this single portable drive using a wireless connection.
Need more help?
Answer ID 34297: WD My Passport Wireless End of Support
My Passport Wireless mobile app for iOS and Android is now in the Limited Updates phase. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues.
Need more help?
Western Digital Product Lifecycle Support Policy
As a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19.
Need more help?
My Passport Wireless Pro and My Passport Wireless SSD support the thumbnail preview and creation of added content.
Please refer to the list below for supported content type.
| .JPG Image Files | Click here for Instructions |
| RAW Images Files | Click here for Instructions |
| Video Files | Click here for Instructions |
| Audio Files | Click here for Instructions |
Supported Image Files
| File Type/Name | File Extenstion |
|---|---|
| image/jpeg | jpeg, jpg, jpe, jfif, jif, jfi |
Supported Video Files
| File Type/Name | File Extenstion |
|---|---|
| video/3gpp | 3gp |
| video/3gpp2 | 3g2 |
| video/h261 | h261 |
| video/h263 | h263 |
| video/h264 | h264 |
| video/jpeg | jpgv |
| video/jpm | jpm, jpgm |
| video/mj2 | mj2, mjp2 |
| video/mp4 | mp4, mp4v, mpg4 |
| video/matroska | mkv |
| video/mpeg | mpeg, mpg, mpe, m1v, m2v, m2ts |
| video/ogg | ogv |
| video/quicktime | qt, mov |
| video/vnd.fvt | fvt |
| video/vnd.mpegurl | mxu, m4u |
| video/vnd.ms-playready.media.pyv | pyv |
| video/vnd.vivo | viv |
| video/x-f4v | f4v |
| video/x-fli | fli |
| video/x-flv | flv |
| video/x-m4v | m4v |
| video/x-ms-asf | asf, asx |
| video/x-ms-wm | wm |
| video/x-ms-wmv | wmv |
| video/x-ms-wmx | wmx |
| video/x-ms-wvx | wvx |
| video/x-msvideo | avi |
| video/x-sgi-movie | movie |
Supported Audio Files
IMPORTANT:
- Thumbnails for Audio files are only supported if the file contains a supported embedded image
- MyCloud.com does not support the thumbnail preview of Audio files with images
| File Type/Name | File Extention |
|---|---|
| audio/adpcm | adp |
| audio/basic | au, snd |
| audio/midi | mid, midi, kar, rmi |
| audio/mp4 | m4a, m4b, m4p, mp4a |
| audio/mpeg | mpga, mp2, mp2a, mp3, m2a, m3a |
| audio/ogg | oga, ogg, spx |
| audio/vnd.digital-winds | eol |
| audio/vnd.dra | dra |
| audio/vnd.dts | dts |
| audio/vnd.dts.hd | dtshd |
| audio/vnd.lucent.voice | lvp |
| audio/vnd.ms-playready.media.pya | pya |
| audio/vnd.nuera.ecelp4800 | ecelp4800 |
| audio/vnd.nuera.ecelp7470 | ecelp7470 |
| audio/vnd.nuera.ecelp9600 | ecelp9600 |
| audio/x-aac | aac |
| audio/x-aiff | aif, aiff, aifc |
| audio/x-ms-wax | wax |
| audio/x-flac | flac |
| audio/x-ms-wma | wma |
| audio/x-pn-realaudio | ram, ra |
| audio/x-pn-realaudio-plugin | rmp |
| audio/x-wav | wav |
