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Enable SMB 1.0 CIFS File Sharing Support for My Cloud, My Cloud Home, My Passport Wireless and Legacy NAS Products

Enable SMB 1.0 CIFS File Sharing Support for My Cloud, My Cloud Home, My Passport Wireless and Legacy NAS Products


Description


My Cloud, My Cloud Home, My Passport Wireless and Legacy NAS products are not detected on Windows 10 and up.




SMB 1.0/CIFS File Sharing has been disabled on Windows 10 Fall Creators Update version 1709 and up.

The Computer Browser service needs SMB 1.0 protocol to populate the Windows Explorer Network node. This protocol doesn't route, and has limited security. It is removed when SMB 1.0 is disabled.

IMPORTANT: The change is not limited to WD Products.

Need more help?

Microsoft Article:
SMBv1 is not installed by default in Windows 10 Fall Creators Update and Windows Server, version 1709 and up including Windows 11

Resolution


STOP Critical:

The Network Browse feature on Windows 10 v1709 and up needs CIFS SMB v1.0 and File Sharing enabled. Mapping a network drive is recommended instead of using Network Browse.

Need more help?
Answer ID 25436: How to Map a WD Network Drive on Windows 11 and Windows 10


  1. Click the Search Bar.
    Type Windows Features.
    Double Click Turn Windows Features off and On.


  2. Find SMB 1.0/CIFS File Sharing Support.


  3. Check the box next to SMB 1.0/CIFS File Sharing Support.
    The child boxes will populate.
    Click OK.


  4. Click Restart Now.


  5. Log in after reboot.
    Network Browsing is on in Windows 10 and up.


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Details
Answer ID 4155
Published 08/20/2018 12:36 AM
Updated 10/26/2023 07:30 AM

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