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How to Get the IP Address of a WD Network Attached Storage (NAS) Device


IMPORTANT:

Western Digital cannot help with third-party routers.
Universal Plug and Play ( UPnP ) allows networked items to see each other and is for home networks.
Refer to the user manual or the manufacturer for UPnP support.

Locate MAC Address

A MAC address is a unique identifier for network interfaces used to find the IP address through routers or ARP commands, ensuring no duplication among devices.

  1. Locate the MAC address on the Product Label.

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  2. Login to the network router.
  3. Locate the UPnP Table or Attached Devices.
  4. Locate the IP Address using the MAC Address listed in the router's table.

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Windows - Address Resolution Protocol (ARP)

Check the MAC Address against the ARP table to locate the IP address.

  1. Type cmd in search bar and hit enter.

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  2. Type arp -a at the command prompt and hit enter.

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  3. Locate the MAC Address which will have the IP address on the same line.

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macOS - Address Resolution Protocol (ARP)

Check the MAC Address against the ARP table to locate the IP address.

  1. Click the Spyglass Icon in the upper-right corner of the screen.

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  2. Type Terminal in the search bar and hit enter.

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  3. Type arp -a at the command prompt and hit enter.

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  4. Locate the MAC Address which will have the IP address on the same line.

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Details
Answer ID 4166
Published 08/20/2018 12:36 AM
Updated 11/02/2023 02:50 PM

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