My Book Live or Duo Not Detected on Windows 10 Network


Issue:

My Book Live and My Book Live Duo are not detected under Windows 10 Network.



Cause:

Windows 10 is not a supported and verified operating system for My Book Live and My Book Live Duo.
For a list of compatible operating systems, please refer to Answer ID 19060 Supported Operating Systems for My Book Live and Duo


The "Network Browse" function has been disabled on Windows 10 v1709 and higher.
SMB 1.0/CIFS File Sharing Support has been disabled on Windows 10 Windows 10 Fall Creators Update version 1709 and higher.

The Computer Browser service relies on the SMB 1.0 protocol to populate the Windows Explorer Network node (also known as "Network Neighborhood"). This legacy protocol is long deprecated, doesn't route, and has limited security. Because the service cannot function without SMB 1.0, it is removed when SMB 1.0 is disabled.


IMPORTANT Important: The change is not limited to WD Products.

For more details, please refer to Microsoft Article SMBv1 is not installed by default in Windows 10 Fall Creators Update and Windows Server, version 1709



Solution:

IMPORTANT Important: Since Windows 10 is not a supported operating system for use with My Book Live and My Book Live Duo, the following steps are perforrmed at your discretion and may or may not resolve your issue.


Topic
Instructions
Option #1 Enable Function Discovery Services on Windows 10 Click here for Instructions
Option #2 Enable SMB 1.0/CIFS File Sharing Support on Windows 10 Click here for Instructions


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