IMPORTANT: WD My Book Live End of Support Notice!
WD My Book Live has reached its end of support life cycle.
WDC-21008 Recommended Security Measures for WD My Book Live and WD My Book Live Duo
Need more help?
- Answer ID 28917: WD My Book Live End of Support
- Answer ID 28740: Western Digital Product Lifecycle Support Policy
Description
My Book Live and My Book Live Duo are not detected under Windows 10 and higher Network.
Windows 10 and higher are not a supported and verified operating system for My Book Live and My Book Live Duo.
For a list of compatible operating systems, please refer to Answer ID 16585: My Book Live & My Book Live Duo: Supported Operating Systems.
The "Network Browse" function has been disabled on Windows 10 v1709 and higher.
SMB 1.0/CIFS File Sharing Support has been disabled on Windows 10 Windows 10 Fall Creators Update version 1709 and higher.
The Computer Browser service relies on the SMB 1.0 protocol to populate the Windows Explorer Network node (also known as "Network Neighborhood"). This legacy protocol is long deprecated, doesn't route, and has limited security. Because the service cannot function without SMB 1.0, it is removed when SMB 1.0 is disabled.
IMPORTANT: The change is not limited to WD Products.
For more details, please refer to Microsoft Article SMBv1 is not installed by default in Windows 10 Fall Creators Update and Windows Server, version 1709
Resolution
IMPORTANT: Since Windows 10 is not a supported operating system for use with My Book Live and My Book Live Duo, the following steps are perforrmed at your discretion and may or may not resolve your issue.
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| Option #1 Enable Function Discovery Services on Windows 10 | Click here for Instructions |
| Option #2 Enable SMB 1.0/CIFS File Sharing Support on Windows 10 | Click here for Instructions |
| Option #3 Connect Directly To Computer | Click here for Instructions |
