Search Our Support Knowledge Base

Find product articles and support information.

Learn Why Files are Missing After Import from Dropbox For My Cloud Home

View the Use of Third-Party Software or Websites disclaimer.
Western Digital Support cannot help with third-party software or hardware.


Description


Dropbox does not import all files to My Cloud Home.

  • Dropbox import is a One Way Sync.
  • A push message and email is sent when the import is done.
  • Import finish time may vary depending on how many files are on dropbox.

Resolution


Wait for the Mobile App or Email Sync Complete notification.


Mobile App Notification




Email Notification


Need more help?
Answer ID 8065: Steps to Install Social Media and Cloud Import Third-Party Apps on a My Cloud Home


Details
Answer ID 15732
Published 08/20/2018 02:14 AM
Updated 04/11/2024 12:07 PM

Please rate the helpfulness of this answer