Search Our Support Knowledge Base

Find product articles and support information.

Public share not seen on macOS for My Cloud Home


Description


MacOS Finder only shows Time Machine Backup share and Public share is not found.

IMPORTANT:
  • The Public Share can be used for Windows backups.
  • The TimeMachineBackup Share can be used for macOS backups.
  • The Public share should not be used for local file or data storage.
  • Turn on local network access for file storage.

Need more help?

Resolution


  • The Public share supports the Samba (SMB).
  • The Samba (SMB) tag must be used to access the Public Share.
  • Use the guest account when connecting.

 

smb://guest:guest@MYCLOUD-XXXXX/Public CORRECT
smb://guest:guest@/Public CORRECT
afp://guest:guest@MYCLOUD-XXXXX/Public INCORRECT
afp://guest:guest@/Public INCORRECT
//MYCLOUD-XXXXX/Public INCORRECT
///Public INCORRECT
Need more help?
Details
Answer ID 8757
Published 08/20/2018 01:15 AM
Updated 02/14/2024 09:59 AM

Please rate the helpfulness of this answer