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My Cloud: Space Usage in Dashbard Higher Than Windows File Explorer



Description


Space Usage on the My Cloud Share in the dashboard is higher than what is displayed in Windows Explorer.

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Windows File Explorer
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My Cloud Dashboard
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The Windows OS does not display hidden folders by default.
My Cloud Shares configured with WD Sync and other third party apps contain Hidden Folder that are not seen by the Windows computer.


Resolution


The Windows OS does not display and does not calculate hidden folders by default.

Details
Answer ID 8758
Published 08/20/2018 01:15 AM
Updated 06/19/2022 11:19 PM

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