Steps to Resolve Time Machine Not Seeing My Cloud Home on macOS

Description

It does not show up as an option for a Time Machine backup.
macOS firewall could be blocking network access.

Resolution

Firewall and Time Machine

1. Reboot the My Cloud Home.


2. Make sure the LED is Solid White.
   
   Need more help?
   Answer ID 18042: What Does a Blinking Front LED Mean for WD My Cloud Home?


3. Temporarly disable all Firewalls and Anti-Virus.


4. Reboot macOS.


5. Open macOS Finder.
   Click Go.
   Click Connect to Server...
   
   


6. Type: smb://IPADDRESS_OF_MY_CLOUD_HOME.


7. Select My Cloud Home.


8. Sign In as Guest.


9. Connect to the TimeMachineBackup folder.
   
   Need more help?
   Answer ID 29783: Steps to Delete a Time Machine Backup on My Cloud OS 5 and My Cloud Home

Configure Firewall

Set up macOS Firewall to let Time Machine access network resources.

Need more help?
Answer ID 14443: macOS: Allow Time Machine Access Through macOS Firewall