IMPORTANT:
My Passport Wireless, Wireless Pro and SSD save products images and files from computers, tablets and smartphones to this single portable drive using a wireless connection.
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Answer ID 34297: WD My Passport Wireless End of Support
My Passport Wireless mobile app for iOS and Android is now in the Limited Updates phase. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues.
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Western Digital Product Lifecycle Support Policy
As a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19.
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Access to the My Passport Wireless dashboard can be password protected from the Admin page of the Dashboard
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This password prevents unauthorized assess to the device settings available from the dashboard. |
Follow the steps below to password protect and secure the dashboard from unauthorized access.
- Access the dashboard.
For assistance with accessing the dashboard, please refer to Answer ID 19786: Steps to Access the Dashboard on My Passport Wireless - Click the Admin icon
- Enable the Settings Password by clicking on the toggle shown below
- Type a password. Then retype the password to confirm and click Save
- Log Out of the dashboard and refresh the window to verify the changes and password protection
- Access the dashboard.
For assistance with accessing the dashboard, please refer to Answer ID 19786: Steps to Access the Dashboard on My Passport Wireless - Type the password and click Login to open the dashboard
- Store the password in a secure location to guard against lost access to the dashboard due to a lost or forgotten password.
Western Digital Technical Support cannot assist with password recovery if forgotten.
For password recovery assistance, please refer to Answer ID 4259 My Passport Wireless Pro & SSD: Forgot password
