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WD Software: Install for macOS Quit Unexpectedly



Description


Attempting to install WD software on macOS may cause the install to fail.

A message may appear Installer quit unexpectedly

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The Arial Font must be installed and enabled on macOS.


Resolution


Ensure the Arial Font is Installed or enabled in Font Book.

  1. From the macOS click the Spotlight search on the upper right
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  3. type: font book
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  5. Double click Font Book icon
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  7. Search for Arial
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  9. Click Arial font
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  11. Go to Edit from the drop down click Enable "Arial" Family
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  13. Arial Font is now enabled

Please refer to Apple Support How to install and remove fonts on your Mac


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Details
Answer ID 12590
Published 08/20/2018 01:48 AM
Updated 06/05/2022 07:32 AM

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