Download and Install WD Discovery With Restricted Internet Connections

IMPORTANT: WD Discovery for My Cloud Home End of Support Notice!

WD Discovery software for My Cloud Home Desktop App is no longer supported as of June 2023. This means there will be no further functional or security updates for this feature. Remote access to your My Cloud Home™ device is no longer available through the WD Discovery™ desktop app.

Need more help?
Answer ID 34904: My Cloud Home WD Discovery Desktop App End of Support

Restricted Internet

IMPORTANT:

An unrestricted Internet connection with ports 80 and 443 open are needed for software updates.
Western Digital does not provide steps to change DNS for third-party routers. See the router manual or contact the maker for support. Contact the Internet Service Provider (ISP) for help if it was given by them.
Connect the computer to an unrestricted Internet connection to use the software.

These will NOT work when the Internet connection is restricted or does not exist.

Set a drive with a password.
Manage drive settings.
Download and install software offered by WD.
Register drives and get needed updates.
Paragon Driver for macOS needs an Internet connection to install.
- Paragon NTFS Driver for Mac allows macOS computers to Read, Write and Access WD NTFS drives.
  
  Need more help?
  Answer ID 19559: My Passport Wireless: Read and Write NTFS Formatted, When Connected to macOS