WD Backup Doesn’t Show Other Attached WD Drives

IMPORTANT Important:

For a complete list of USB drives supported by WD Backup, please refer to Answer ID 15132: List of supported drives by WD Backup


Issue:

WD Backup software does not show other attached WD drives.

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Cause:

WD Backup will will not show other drives until a new backup plan has been configured.


Solution:

  1. Click Add Backup Plan to configure a new backup
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  3. Choose the WD storage device and click Next
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  5. All drives with backup plans are now visible
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