My Cloud OS 3: September 2018 Security Hotfix Firmware Download

Firmware Download

• My Cloud Mirror FW 2.11.178
• My Cloud EX2 FW 2.11.178
• My Cloud EX4 FW 2.11.178
• My Cloud FW 2.30.196
• My Cloud Mirror Gen2 FW 2.30.196
• My Cloud EX2 Ultra FW 2.30.196
• My Cloud EX2100 FW 2.30.196
• My Cloud EX4100 FW 2.30.196
• My Cloud DL2100 FW 2.30.196
• My Cloud DL4100 FW 2.30.196
• My Cloud PR2100 FW 2.30.196
• My Cloud PR4100 FW 2.30.196

What's new!

• Resolved authentication bypass vulnerability (CVE-2018-17153).

Manually Updating the firmware on your My Cloud

Important: Make sure you stop all processes and save all your data before performing the firmware update.

Note: My Cloud devices require a hard drive inserted into the bay and a volume must be created to perform the firmware update.
Do not interrupt the firmware upgrade process. Doing so may cause the device to malfunction or unable to boot.
If you are using the manual update method, do not rename the firmware file. Doing so will cause the manual update to fail and can corrupt the system.

Updating the firmware on your My Cloud

1. Download the firmware to your desktop.
2. Unzip the file and you will find the actual firmware in this format: My_Cloud_xxxxx_2.xx.xx.bin
3. Save this to your desktop.
4. Open the My Cloud Dashboard UI.
5. Go to Settings >> Firmware Update.
6. Under the section Manual Update, click the Update From File button and a window will open.
7. Browse to where you saved the My_Cloud_xxxxx_2.xx.xx.bin file and select it.
8. You will see a pop up confirming to upgrade your firmware, click Ok.