Steps to fix no response on My Cloud Dashboard login by disabling VPN or other network affecting softwares.*END
Description
Click Login with or without a password shows no response, action or error message.
This can be caused by:
- VPN
- Anti-Virus
- Firewall
- Network or Internet Security software
Resolution
VPN
- Disconnect from the VPN.
- Reboot the computer.
- Make sure it is connected to the local network.
- Try the login again.
Security Software and Firewall
- Temporarily turn off any software that may be on the computer or network.
- Try the login again.