IMPORTANT:
My Passport Wireless, Wireless Pro and SSD save products images and files from computers, tablets and smartphones to this single portable drive using a wireless connection.
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Answer ID 34297: WD My Passport Wireless End of Support
My Passport Wireless mobile app for iOS and Android is now in the Limited Updates phase. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues.
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Western Digital Product Lifecycle Support Policy
As a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19.
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Description
Connecting to a My Passport Wireless, Pro or SSD results in a Samba SMBv2 error message.
SMBv2 is not fully supported on My Passport Wireless, Pro or SSD.
Resolution
Turn on SMBv1 in Windows to connect to My Passport Wireless.
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Answer ID 4155: Turn On SMB 1.0 CIFS File Sharing Support for My Cloud, My Cloud Home, My Passport Wireless and Legacy NAS Products
