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Steps to Change Account Login For Cloud and Social Media Import on My Cloud Home


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IMPORTANT:

Mulitple account logins at the same time are not supported.

First Account

  1. Sign in to https://mycloud.com.

  2. Click SIGN INTO MY CLOUD HOME.

  3. Click Sign In.

  4. Two-Factor Authentication (2FA) is required when accessing from a new device for the first time or when required.
    If not prompted for the (2FA) code, continue to Step 8.

  5. Check the inbox of the email account used to access the device for the Two-Factor Authentication (2FA) code from Western Digital.

    The email will come from noreply@accounts.westerndigital.com.
    Please check the Junk and Spam folders if the code is not found in the inbox.

  6. Copy the Two-Factor Authentication (2FA) code.

  7. Enter the Two-Factor Authorization (2FA) verification code provided in the email message into the box named: Enter the code.
    Click Continue.

  8. Click Do More.

  9. Turn On Google Photos, Dropbox or Google Drive.

  10. Sign into the Social Media or Cloud service.
    Validate login.
    Click Continue.

Second Account

  1. Turn Off Google Photos, Dropbox, or Google Drive.

  2. Click Disable.

  3. Turn On Google Photos, Dropbox, or Google Drive.

  4. Sign into the Social Media or Cloud service.
    Validate login.
    Click Continue.

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Details
Answer ID 25238
Published 12/21/2018 01:05 PM
Updated 04/11/2024 10:27 AM

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