How to map a My Cloud or NAS device on Windows

To access and store data on a My Cloud device, mapping one or more shares is recommended. This section contains detailed steps to help map a network drive using different methods.

For assistance mapping a My Cloud device on a Mac, please see Answer ID 2686: How to map a WD network drive on a Mac.
For assistance with Windows 10 Error Message Cannot access NAS Drives, Please see Answer ID 13180 Error Message: "Cannot access NAS Drives" occurs when accessing a My Cloud on Windows 10
Windows 10 troubleshooting assistance, please refer to to Answer ID 20735: My Cloud, My Cloud Home, or My Passport Wireless Not Detected on Windows 10 Network

IMPORTANT Important: The instructions that follow are standard procedures for mapping a network drive. Should any of them fail to work, please see Answer ID 14920: How to check if a WD drive is damaged or defective.

Method or Tool Used
WD Access Click here for Instructions
WD Quickview Click here for Instructions
Windows 10 Click here for Instructions
Windows 8 Click here for Instructions
Windows 7 Click here for Instructions
WD Link Click here for Instructions

Please select a method to map a network drive from the table above to display that method's instructions.

In case the answer did not answer your question, you can always visit the WD Community for help from WD users.

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