IMPORTANT: WD My Book World End of Support Notice!
WD My Book World has reached it's end of support life cycle.
Need more help?
- Answer ID 28894: WD My Book World End of Support
- Answer ID 28740: Western Digital Product Lifecycle Support Policy
To reset only the Device name, IP Settings, and Administrator Password to factory default, use the reset button. To use this function, press and hold the Reset button on the back of the device (next to power interface) for at least 20 seconds.
To reset all settings and erase any shares/data on the device, please perform a Restore Factory Default.
Performing a Restore Factory Default will erase all settings in the network storage system. System configuration will reset the device to default factory settings. All information and data will be lost. The LAN settings (including port settings) are not changed.
After the reset, the administrator login/password will be changed to admin/admin.
To start the Restore Factory Default you must first access the Network Storage Manager interface: Important:
- WD recommends saving the current configuration prior to restoring the factory default settings.
- Mac Users can access your drive's login from the Website section of Bonjour.
- Ensure that the device is powered on and connected to the network.
- From a browser, enter the device's name or IP Address (e.g. http://{devicename} or http://{ip_address}) in the address bar to access the Web UI
- The Login page appears. Type in the Administrator Name and Password and click on Login.
- In the Network Storage Manager list, click on Advanced Mode in the upper right corner.
- Then click on the Restore Configuration button.
- At the bottom of the page, click on Factory Default Restore.
- Click OK.
During the system restore process, the system will turn off power LED and blink backup LED. Wait until the system restore process is completed.
