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My Cloud Home Local Network Share Access Error Message "Windows cannot access \\MYCLOUD-XXXXXX"




Description


Access to a My Cloud Home Local Share fails with the following error message on a Windows 10 computer.

"Windows cannot access \\MYCLOUD-XXXXXX" Check the spelling of the name. Otherwise, there might be a problem with your network.


Guest access in SMB2 disabled by default in Windows 10 Fall Creators Update version 1709 and higher.

Need more help?
Microsoft Article 4046019 Guest access in SMB2 disabled by default in Windows 10 Fall Creators Update version 1709


Resolution


Instructions
Enable Guest Access in Group Policy settings
Power Cycle Network Equipment
Change Network Connection Methods
Windows Networking Services
Computer Security Software

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Details
Answer ID 26826
Published 02/27/2019 10:07 PM
Updated 09/20/2023 10:42 AM

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