How to Resolve No Option to Save To Mobile for My Cloud Home and ibi

Description

There is no option to Save to mobile device for cetain file types.

• Native support is only for images or videos.
• Save to mobile device is not supported with file types such as .pdf, .mp3, and .doc files.

Resolution

Use Open in for file types that are not supported.

• Answer ID 1650: Steps To Save Content On Mobile Phone for My Cloud OS 5, My Cloud Home and ibi
• Answer ID 18233: How to Open Unsupported Files On My Cloud Home and ibi