FILERECOVERY® WD Edition for My Passport and My Book

This article explains how to use FILERECOVERY® WD Edition.*END

FILERECOVERY® WD Edition

IMPORTANT: Free 2-year FILERECOVERY® WD Edition software will be included with My Book & My Passport bundle sold at Costco.
Free 1-year FILERECOVERY® WD Edition software will be included with select My Book, My Book Duo, and My Passport drives purchased from Best Buy. Please contact LC Technology Sales after the license has expired.

Topic	Instructions
Product Overview	Click here for Instructions
Supported Operating Systems and File Systems	Click here for Instructions
Features	Click here for Instructions
System Requirements	Click here for Instructions
Steps to Recover Deleted Files	Click here for Instructions
Supported File Types	Click here for Instructions
Advantages	Click here for Instructions
Limitations	Click here for Instructions
User Guide	Click here for Instructions
How to Contact LC Technology	Click here for Instructions

Product Overview

FILERECOVERY® is a safe and affordable do-it-yourself data recovery solution that is designed to recover lost and deleted files from all types of media such as hard drives, optical drives, flash media drives, and multi-media or mobile devices.
FILERECOVERY® recovers files whether they have been deleted from the command line, from within an application, the file system, or removed from the recycle bin.
In addition FILERECOVERY® recovers formatted or lost drives, drives with a severe logical file system damage, and can even reconstruct lost RAIDs!
FILERECOVERY® will scan the drive and bring up list of files which can be saved from the scanned drive.
To preserve the drive with the lost or deleted files, all recovered files must be saved to another storage device or another drive letter in the system. FILERECOVERY® is a non-destructive read-only application and will not write or make changes to the drive it is recovering from.
E-mail Recovery module for recovering deleted e-mails.

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Supported Operating Systems and File Systems

FILERECOVERY® for the PC runs natively under Windows 7 or later on an Intel processor running at 1.0GHz or faster, and supports all partitions using FAT12, FAT16, FAT32, exFAT, NTFS, HFS/HFS+, EXT2, EXT3, and ISO9660 file systems.
FILERECOVERY® for the Mac runs natively under the Mac OS X 10.8 or higher with an Intel processor, and supports all partitions using the FAT12, FAT16, FAT32, exFAT, NTFS, HFS/HFS+, EXT2, EXT3 and ISO9660 file systems.

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Features

Easy to use wizard driven interface
Works exactly the same on PC or Mac
Ability to scan all volumes in a local machine and build a directory tree of lost and deleted files
Search lost and deleted files matching file name criteria
Fast scanning engine allows the file list to be built quickly
Easy to understand File Manager and typical Save File dialog
Secure data recovery: FILERECOVERY® does not write on the drive it is scanning
Saving data to any drive is possible, including network drives, removable media, etc.
Supports compressed and encrypted files for Windows® NTFS
E-mail recovery allows the user to view the selected e-mail database. Show both existing and deleted e-mails for printing or saving to hard disk

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System Requirements

Windows 7 or later on an Intel processor running at 1.0GHz or faster
Mac OS X running 10.8 or higher with an Intel processor
1GB RAM (2GB recommended)
25MB of free space for the application
Separate storage drive at least as large as the amount of data on the drive you wish to recover

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Advantages

Access to all Windows® or Mac OS X file systems under any operating system environment as stated above.
Standard write using system API minimizes the chance of disk corruption.
No file and drive size limitations associated with a DOS based programs.
Full access to the network and other installed peripherals such as USB, flash drives, and external hard drives.
Compatibility with Stripe Sets RAID and Mirrored Drives.
Easy to use and a fully automated wizard, which walks the user through the program.

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Limitations

This software is NOT able to find data on a physically damaged drive!
Not every file can be undeleted: less fragmentation (common if media not full) will increase the rate of recovery because the entire data is stored at the beginning of the first cluster of a file. The probability of recovery is lower, the smaller the disk capacity relative to the file size is.
Overwritten data cannot be recovered completely.
Fragmented data on Windows® FAT drives cannot be recovered if the FAT cluster-chains have been erased.
Data with damaged or missing index information cannot be recovered completely.

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How to View the User Guide

Open FILERECOVERY® WD Edition and go to Help

Please Select Language

Click on Getting Started, User Guide, etc. to view the content

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Contact Us

USA
LC Technology Int'l
29750 US Hwy 19 N., Suite 310
Clearwater, FL 33761
Sales: 866-603-2195
Customer Service: 727-449-0891
Support: 727-449-0891
Fax: 727-449-0893
Email: support@lc-tech.com sales@lc-tech.com
Web: http://www.lc-tech.com

Europe
LC Tech Support Services, Ltd
Floor 4
20 Fletcher Gate
Nottingham UK
NG1 2FZ
Tel: 0044 (0)115 704 3306
Email: support@lc-tech.com uksales@lc-tech.com
Web: http://www.lc-tech.co.uk

Asia
White Point Co., Ltd.
1-6-12 Shinkawa, Chuo-ku,
Tokyo 104-0033
Tel: 03-6869-7615

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In few easy steps, you can recover your deleted files!

IMPORTANT: You must have a supported drive connected to your computer in order to install FILERECOVERY® WD Edition

Run FILERECOVERY® and click Continue

Choose a media that best fits your data loss problem and click Continue

Select a volume you want to recover data from. If your volume is not available, select the disk that did contain your volume and click Continue

Choose a recovery scenario that best fits your data loss problem. Please note that there are several options that you can choose. Each is listed below. You will only choose one of the options and click Continue

Check your selected options and start the scan. Go back, if you want to change one of the options. If you are satisfied with your options that you have chosen, click Continue to begin the scan for your lost data

Scanning: Depending on the size of your disk the scan process can take several hours! You can also choose to view the log messages in the scanning window if you need to do any troubleshooting of the scan

Select and Save the files you want to recover to another disk. You can check the quality of the recovered files by using the built-in viewer or by opening the files with their associated applications