How to Use My Cloud Home Network Import

About Network Import

Network Import moves content from an existing My Cloud OS 5 on the Local Area Newtork (LAN) to a My Cloud Home.

• Must be connected to the same Local Network router.
• Files cannot be imported to a My Cloud.
• Supports SMB/CIFS.
• Only top-level shares are supported.
• Multiple share import is not supported.
• Only one import can be done at a time.
• Third-party NAS are not supported.
• Time Machine share should not be imported.

My Cloud OS 5 Support

SMB2, SMB3 and NTLMv2 must be turned on. (default=on) Need more help? Answer ID 29958: How to Change Windows Samba (SMB) Protocol Version on My Cloud OS 5

• My Cloud
• My Cloud Mirror Gen2
• My Cloud EX2 Ultra
• My Cloud EX2100/EX4100
• My Cloud DL2100/DL4100
• My Cloud PR2100/PR4100

Web App Steps

1. Sign into MyCloud.com.


2. Click Do More.
   
   
3. Find Network Import.
   Click Enable.
   


4. Click Configure.
   
   
5. Select a My Cloud.
   
   
6. Select a Share.
   
   
7. Enter the User Name and Password.
   
   

   Wait for the copy to complete.

   
   
   


8. Click OK.
   
   

Mobile App Steps

1. Download the My Cloud Home mobile app.
   
   
   • My Cloud Home for Android
   • My Cloud Home for iOS


2. Sign in.


3. Tap Settings.
   
   
4. Tap Do More.
   
   
5. Tap Network Import.
   
   
6. Tap Enable.
   
   
7. Tap Configure.
   
   
8. Tap a My Cloud.
   
   
9. Tap a Share.
   
   
10. Wait for the connection to complete.
    
    
11. Enter the User Name and Password.
    Tap Sign In.
    
    

    Wait for the copy to complete.

    
    
    


12. Tap OK.
    
    

Network Import Error Codes and Messages

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