Learn why and WD My Book AV-TV is not detected by a Panasonic TV and how to fix it.*END
Description
My Book AV-TV is not detected or no longer seen by a Panasonic TV.
Older models with firmware lower than 2.006 are not compatible with some Panasonic TVs.
Drive firmware cannot be updated.
- WDBGLG0010HBK-0B
- WDBGLG0020HBK-0B
Need more help?
Answer ID 50805: Steps to Check the Firmware Version of a Drive Using Windows or macOS Computer
Resolution
Force the drive to use USB 2.0 speeds.
Attach a micro-B USB 2.0 cable and connect the drive to the Panasonic TV.