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My Book AV-TV Not Detected by a Panasonic TV



Description


My Book AV-TV is not detected or no longer seen by a Panasonic TV.

Older models with firmware lower than 2.006 are not compatible with some Panasonic TVs.
Drive firmware cannot be updated.

  • WDBGLG0010HBK-0B
  • WDBGLG0020HBK-0B


Need more help?
Answer ID 50805: Steps to Check the Firmware Version of a Drive Using Windows or macOS Computer


Resolution


Force the drive to use USB 2.0 speeds.
Attach a micro-B USB 2.0 cable and connect the drive to the Panasonic TV.

Details
Answer ID 26913
Published 03/09/2019 09:25 PM
Updated 02/06/2024 12:56 PM

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