Internal Drive and External Third-Party USB, NAS Enclosure and Personal Video Recorder Support

Western Digital brands of Internal Hard and Solid State Drives (HDD and SSD) should work with third-party enclosures and video products.

• View the Use of Third-Party Software or Websites disclaimer.
  Western Digital Support cannot help with third-party software or hardware.


• WD Serial ATA (SATA) or SSD drives have no jumper settings.
  There are no adjustments needed when when using these drives.


• Check the vendors drive compatibility list for supported drives.
  Contact the vendor for support.
  
  Need more help?
  Answer ID 51456: Internal Drive Not Recognized by Third-Party NAS or Enclosure


• Visit the WD Store to purchase Western Digital Drives, NAS Enclosures and External Portable and Desktop Drives.