IMPORTANT: WD TV End of Support Notice!
WD TV has reached its end of support life cycle.
Need more help?
- Answer ID 28893: WD TV End of Support
- Answer ID 28740: Western Digital Product Lifecycle Support Policy
- WD TV HD (WDBABF / WDBABG - Gen 2) Firmware Version 1.01.77 | Release Notes
- WD TV HD (WDAVx00 - Gen 1) Firmware Version 1.03.01 | Release Notes
Please, follow the steps below for updating your WD TV HD Media Player (Gen 1) or WD TV HD Media Player (Gen 2):
- Download the appropriate firmware for your WD TV HD (Gen 2 or Gen 1).
- Open the firmware update .ZIP file and extract the files (.BIN and .VER on the Gen 1 model, .BIN, .VER, and .FFF on the Gen 2 model) to a USB drive's main directory.
- Turn the WD TV on and connect your USB drive.
- When you connect the USB drive, the WD TV should take you straight to a screen that says New Firmware Found, and it should be highlighted. Simply press Enter.
Note: If the WD TV does not find a valid firmware, you will go to the normal WD TV Menu. Also, you will not find any firmware update option in the menu.
- You will be prompted to perform the firmware update. Select OK and press ENTER. This will restart the system.
- After restarting, the system automatically enters firmware update mode.
- Once the update process is completed , the HD media player will restart again.
Important:
- Both files must be directly on the drive, and not in a folder.
- Do not rename either of the files.
- The WD TV should recognize the files immediately. If not, then double check the above points, and make sure that you have firmware that's newer than what you currently have on the WD TV.
- The firmware update can take up to 15 minutes.