Starting macOS Time Machine Backups to My Cloud and Network Attached Storage

My Cloud drives and other WD Network Attached Storage (NAS) devices can be used with the Time Machine backup application built into macOS.

WD external USB drives such as My Passport, My Book, WD easystore portable, WD easystore Desktop can also be used with Time Machine.
Please refer to Answer ID 1694: Starting macOS Time Machine Backups to My Passport and External USB Drives for assistance in configuring a WD external drive with Time Machine

Time Machine is supported on macOS versions listed below:

  • macOS 10.14 (Mojave)
  • macOS 10.13 (HIgh Sierra)
  • macOS 10.12 (Sierra)
  • macOS 10.11 (El Capitan)
  • macOS 10.10 (Yosemite)
  • macOS 10.9 (Mavericks)
  • macOS 10.8 (Mountain Lion)
  • macOS 10.7 (Lion)
  • macOS 10.6 (Snow Leopard)
  • macOS 10.5 (Leopard)

Please update the version of macOS being used to the latest release.
For assistance with updating macOS please see Apple article HT201541: Update the software on your Mac
Please ensure your WD Network Storage device firmware is up to date.
For assistance updating the firmware, please see the following articles:

IMPORTANT Important:
  • The default "TimeMachineBackup" share is preconfigure on all My Cloud products.
  • Content added to this share is not indexed by the My Cloud or the Twonky DLNA Server.
  • Always use the TimeMachineBackup share for macOS Time Machine backups for best performance.
  • User created Shares are indexed and thumbnailed when My Cloud and DLNA Service is enabled resulting in slow backup speeds and My Cloud performance.
  • Time Machine Encrypted backups are supported
    For more information, please refer to Answer ID 27398: How to Encrypt a Time Machine Backup

Using Time Machine on a WD NAS Device

WD Device
My Cloud and WD NAS Click here for Instructions
(instructions will appear below this table)
My Cloud Home Click here for instructions
My Book Live and My Book Live Duo Click here for Instructions
(instructions will appear below this table)
My Book World I-II and WD ShareSpace Click here for Instructions
(instructions will appear below this table)

Please select a NAS device from the table above to display instructions for using that device with Time Machine.

Please click to view the Use of Third-Party Software or Websites disclaimer

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Western Digital is committed to providing our customers the best possible service and support. As such, we wanted to remind customers that Time Machine is an Apple product and the best place to get support for using Time Machine is with Apple. In the event that Apple is unable to resolve your issue or determines that the issue is caused by a problem with the drive WD can assist with replacing the drive and diagnosing issues with the device.

For assistance replacing the device, please see Answer ID 8: How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product

STOP Critical: Older Western Digital Network Drives such as the NetCenter, and My Book World Edition (Blue Rings) are still unable to be used with Time Machine.

In case the answer did not answer your question, you can always visit the WD Community for help from WD users.

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