IMPORTANT: My Cloud OS 3 End of Support Notice!
The My Cloud cannot be updated to OS 5.
My Cloud OS 3 has reached its end of support life cycle on April 15, 2022.
Need more help?
- My Cloud OS 3 End of Support
- WDC 21004 Bulletin: Recommend Upgrade to My Cloud OS 5
- Answer ID 32059 My Cloud OS 3: Cloud Access and Notification Email Support Removed
- Answer ID 28740: Western Digital Product Lifecycle Support Policy
WD has validated a wide range of NAS products to work as the destination of a SafePoint backup from a WD NAS drive. For details about what drives were validated, please see the tables below:
|
WD NAS Drives |
||||
| My Cloud | Yes | |||
| My Cloud Mirror | Yes | |||
| My Cloud Mirror (Gen 2) | Yes | |||
| My Cloud EX2100 | Yes | |||
| My Cloud EX4100 | Yes | |||
| My Cloud DL2100 | Yes | |||
| My Cloud DL4100 | Yes | |||
| My Cloud PR2100 | Yes | |||
| My Cloud PR4100 | Yes | |||
| My Cloud EX4 | Yes | |||
| My Cloud EX2 | Yes | |||
| My Cloud EX2 Ultra | Yes | |||
| My Book Live1 | Yes | |||
| My Book Live Duo | Yes | |||
| My Book World Edition (White Light) | Yes | |||
| My Book World Edition II (White Light) | Yes | |||
| WD ShareSpace | Yes | |||
| My Book World Edition (Blue Rings) | No | |||
| My Book World Edition II (Blue Rings) | No | |||
| WD NetCenter | No | |||
