My Book Live Dashboard cannot be accessed after a firmware update


After updating the firmware on a My Book Live, the Dashboard cannot be accessed.


After a firmware update, an incorrect DNS cache entry can be saved to the router. This causes the browser to be unable to access the My Book Live dashboard.


Open a web browser and type the following into the URL field http://devicename.local

In the example above, replace devicename with the name of your drive. The default name for the My Book Live is mybooklive.

In most cases this will allow access to your device. If it does not, please Contact Us for additional assistance.

In case the answer did not answer your question, you can always visit the WD Community for help from WD users.

Please rate the helpfulness of this answer