How to set up a My Cloud (single bay) device using the Dashboard

IMPORTANT!

Looking for My Cloud Home setup instructions?

Click here or go to mycloud.com/hello to setup your new My Cloud Home device.

 

 

Please see the My Cloud Video Tutorials for a quick overview.

For more detailed information please see Answer ID 19619: My Cloud Online User Guide and Solutions

Please follow the steps below to set up a My Cloud device for the first time or after the device has recently been reset to factory settings. If this is not the first time setting up the My Cloud device, please perform a 40 second reset prior to following the instructions below. For assistance resetting the device to its factory settings, please see Answer ID 10432: How to Reset a My Cloud Device.

    Image

    Note:
    Screen Shots may vary depending on the version of the My Cloud device.

  1. Power on and connect the My Cloud device:
    1. Connect the device. For detailed instructions on powering up the device, please see the User Manual
    2. Connect the device to a network router
    3. Wait for the Power LED to be Solid Blue

    Image

  2. Using a computer that is connected to the same network as the My Cloud device, launch a web browser
  3. Enter one of the following URL addresses into the URL field of the web browser:
    • Windows: http://wdmycloud
    • macOS: http://wdmycloud.local
    • Please see Answer ID 10420: How to access the Dashboard on a My Cloud for more information regarding acccessing the dashboard on a My Cloud device
      • Image

      • The device setup page will appear

        STOP Critical: If the Dashboard login page is displayed or the device setup page does not appear, please perform a 40 second reset. For assistance resetting the device to its factory settings, please see Answer ID 10432: How to Reset a My Cloud Device.

        1. Select a language from the “Choose your language” dropdown
        2. Click the WD End User License Agreement (EULA) link to read the EULA. To agree with the EULA, check the box next to the link
        3. Click Continue

        Image

      • Set an administrator password or leave the fields blank and click Next

        Image

      • Enter the requested information:
        1. First Name
        2. Last Name
        3. Email Address
        4. Note:
          The email address provided here will be the username for MyCloud.com. For more information about MyCloud.com and accessing the device from outside the local network, please see Answer ID 13203: How to Manage Files on a My Cloud Using MyCloud.com.

        Image

      • Click Save

        Image

      • Click Next

        Image

      • We highly reccomend keeping the options below and registering the product. Click Next

        Image

      • Click Finish to complete the setup process

        Image

      • The My Cloud device Dashboard will be displayed

        Image



Return to Top

Applied Products:



In case the answer did not answer your question, you can always visit the WD Community for help from WD users.

Please rate the helpfulness of this answer