Description
WD Software will not install, update, start or uninstall on a Windows PC.
- WD Software may have reached its end of support life cycle.
- For more details, please refer to ANSWER ID 28740 WD Product Software Support Status.
- Windows may be preventing WD Software from functioning properly.
Resolution
Windows Install - Uninstall Tool
The Fix It Tool repairs issues including corrupted registry keys that may cause problems when installing, updating and removing software.
Please refer to Microsoft Article Fix problems that block programs from being installed or removed that corrrects issues on a Windows PC when there are issues installing, updating, starting or uninstalling WD Software.
Windows System File Checker
The File Checker scans for corruptions in Windows system files and restore corrupted files.
Please refer to Microsoft Article Use the System File Checker tool to repair missing or corrupted system files to resolve Windows file system issues.
Wise Uninstaller
A third party utility may be used to uninstall WD Software in the event that Windows is unable to uninstall it. Please see Wise uninstaller
View the Use of Third-Party Software or Websites disclaimer.
Western Digital Support cannot help with third-party software or hardware.