A Western Digital hard drive makes a repeated clicking noise every 5 seconds


Issue:

A Western Digital hard drive makes a repeated clicking noise every 5 seconds.

Cause:

The 'noise' heard is due to a feature used to prevent disturbances in media lube due to prolonged dwelling at a single location. This is common for HDD suppliers as a preventive activity for reliability. Normal operation typically forces seek away and the seek noises heard are expected. During moments of idle, there is less activity and the unexpected sound is more noticeable (Approximately every 5 seconds). Directly attaching the drive to a metal chassis can amplify this occurrence to make the hard drive more audible.

Solution:

Drive is operating as expected provided data is accessible, working correctly, and passes our Data Lifeguard Diagnostics utility. Please follow this link for more information: Answer ID 940 Testing a drive for problems using Data Lifeguard Diagnostics for Windows


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