Knowledge Base
Answer ID 3865 | This answer explains how to format a WD drive for use on Windows and macOS.
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Answer ID 1362 |
This answer explains how to access Disk Utility on macOS.
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Answer ID 14925 |
This article explains how to troubleshoot Network Attached Storage (NAS), Direct Attached Storage (DAS) and Internal Hard Drives and Solid State Drives on Windows and macOS.
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Answer ID 1284 |
This answer explains how to access the Disk Management console in Windows
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Answer ID 1198 |
This answer explains how to use copy and paste or cut and paste to move/copy files from one WD hard drive to another using the Windows operating system.
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Answer ID 14920 |
This article explains how to determine if a WD drive is damaged or defective.
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Answer ID 1694 | This answer explain starting macOS Time Machine backups to My Passport and External USB Drives.
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Answer ID 1211 |
This answer explains how to fully erase (write zeros to) a WD hard drive or Solid State drive (SSD).
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Answer ID 3875 |
This answer explains how to disable power management settings in Windows 8, 7, Vista, or XP. These instructions are used as a troubleshooting step for users who may be experiencing trouble with a WD external Direct Attached Storage (DAS) hard...
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Answer ID 1018 |
This answer explains how to initialize or write a signature to a secondary hard drive or Solid State Drive (SSD) in Windows 8, Windows 7, Windows Vista, or Windows XP.
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