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How to tell if the noise or sound the drive is making is normal

Answer ID 568 | Current drive technology dictates that some noise will occur during drive operation. The type of noise and the volume of the noise can change depending on the current function that the drive is involved in. It is important to recognize which noises... Read more

EIDE or Serial ATA drive makes a repeated clicking sound or noise

Answer ID 61 | This article explains why an EIDE or SATA drive is making repeated clicking sounds. Read more

There's loud static noise and no video signal on the TV after connecting the WD TV Mini Media Player by composite cable

Answer ID 3643 | This answer explains why, while having a WD TV Mini connected through composite input, a loud static noise can be heard while no video signal is displayed. Read more

An 8 TB Internal Hard Drive or greater is making more noise than a 6 TB Hard Drive or smaller

Answer ID 15108 | This answer explains why an 8 TB Internal Hard Drive or greater is making more noise than a 6 TB Hard Drive or smaller. Read more

Acoustic levels for My Book and My Cloud devices with WD 8TB drives

Answer ID 15113 | This article explains the difference in acoustic levels for My Book and My Cloud products with WD 8TB drives. Read more

WD external hard drive makes a repeated clicking sound

Answer ID 197 | This article explains why a WD external hard drive makes a repeated clicking sound. Read more

How to set up and use WD Security & WD Drive Utilities

Answer ID 10408 | This answer explains how to install WD Apps software in Windows (8, 7, Vista, or XP) and Mac OSX (Snow Leopard, Lion, or Mt. Lion). Read more

How to perform drive diagnostic on WD My Passport Pro using WD Drive Utilities for Mac OSX

Answer ID 11430 | This answer explains how to perform a drive diagnostic on a WD My Passport Pro drive. Read more

Perpendicular Magnetic Recording (PMR)

Answer ID 3589 | For decades, the hard drive industry has focused almost exclusively on a method called longitudinal magnetic recording to record data on hard drives. In longitudinal recording, the magnetization of each data bit (i.e., the binary digit 0 or 1) is... Read more