WD Smartware is a utility with the ability to schedule automated backups at periodic intervals which will take place without requiring user input.
WD is focused on providing exceptional customer experiences with our products. With that focus, from time to time we retire legacy software products that are no longer consistent with WD's customer experience ecosystem. Support for WD Smartware has ended and is no longer covered under our software support lifecycle. You may continue to use your product and related applications. Software purchases, licenses, updates and technical support are no longer provided for WD Smartware.
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Answer ID 28740: Western Digital Product Lifecycle Support Policy
Windows Backup, Apple Time Machnine or an alternate 3rd party backup utility can be used instead.