Welcome to Western Digital Support Here you can get support for all HDD and Platform products from the following brands: Western Digital, WD, WD_BLACK, SanDisk Professional, and G-Technology. Looking for flash Product Support? Visit Sandisk.com Support

Software Downloads

Download software, firmware, and drivers for Western Digital products.

WD
8 results

My Cloud Firmware

My Cloud OS 5 features the ability to:
  • Automatically update device firmware
  • Manually download and update device firmware

Supported Products: My Cloud, Mirror (Gen2), My Cloud PR2100, My Cloud PR4100, My Cloud EX Ultra, My Cloud EX2100, My Cloud EX4100, My Cloud DL2100, My Cloud DL4100

WD Discovery

WD Discovery features the ability to:
  • Manage connected external drives
  • Set a password and manage drive settings
  • Stay up-to-date with software offered by WD and WD partners
  • Register drive

Supported Products: My Passport, My Book, easystore, WD Elements, WD Drive Plus, WD Backup Drive

WD Drive Utilities

WD Drive Utilities features the ability to:
  • Run drive diagnostics
  • Manage RAID configuration (For RAID supported models)
  • Erase and format drive
  • Set drive sleep timer (on supported drives)
  • Register drive

Supported Products: My Passport, My Book, easystore, WD Drive Plus, WD Backup Drive

WD Security

WD Security features the ability to:
  • Create a password to keep others from accessing the files on the drive
  • Change the password
  • Remove password protection
  • Unlock drive

Supported Products: My Passport, My Book, WD Drive Plus, WD Backup Drive

Third-Party Notices: Windows | macOS

Western Digital Dashboard

Western Digital Dashboard features the ability to:
  • Maintain peak performance of the Western Digital drives in Windows® operating systems
  • Analyze WD drives (including the disk model, capacity, firmware version, and SMART attributes)
  • Update drive firmware

Supported Products: WD_BLACK P10, D10 Game Dock, WD_BLACK, WD Red, Blue, Black, Green, Gold, Purple

Acronis True Image for Western Digital

Acronis True Image for Western Digital features the ability to:
  • Back up operating systems, applications, settings and individual files on Windows and macOS
  • Recover files and folders
  • Clone internal drives

Supported Products: My Passport, My Book, WD Drive Plus, WD Backup Drive, easystore, WD Red, Blue, Black, Green, Gold, Purple, My Cloud

Download of this software provides a 5-year license to use it with your compatible drive. This software is available only under a limited time offer and must be redeemed by download and install within 90 days of purchase or by December 31, 2025, whichever is earlier. This offer may not be combined with other offers and is subject to change. Terms and conditions apply.

Use of this software requires download and installation to a system connected to at least one of the compatible Western Digital (WD, SanDisk, G-Technology) storage products. When using with the My Cloud NAS products, the software must be running from an operating system on the same local network.

Acronis True Image for Western Digital will only backup files and folders physically stored on the local drive. It will not backup or pull data hosted remotely in Cloud Services such as Dropbox, Box, Google Drive, OneDrive.

GoodSync for WD

GoodSync for WD features the ability to:
  • Backup data from your computer to a WD device
  • Backup from your WD device to a remote location including other computers, other WD devices, or cloud storage

Supported Products: My Cloud, Mirror (Gen2), EX2 Ultra, EX2100, EX4100, DL2100, DL4100, PR2100, PR4100

Technical Support of GoodSync for WD is not provided by Western Digital. Questions and Support.

Drivers

WD products use drivers that are provided by the Windows and macOS operating systems. The driver will be automatically installed when the drive is connected and detected by the computer if the drivers are not already installed. Newer drivers are not available for manual download from Western Digital and are only available through Windows or macOS updates.

Supported Products: Portable, Desktop, Internal HDD, My Cloud