My Cloud Home Solid White LED and Never Blinks at Power On


Issue:

My Cloud Home LED remains solid white when plugged into the power outlet and never blinks.

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Cause:

My Cloud Home LED will go through the following states instead of being 100% illuminated when it is powered on or rebooted:

  • LED STATE #1: Full illumination at power on.
  • LED STATE #2: DIM slightly for a few seconds.
  • LED STATE #3: Slow breathing (blink) while coming to a "system ready" state.
  • LED STATE #4: Fast breathing (blink) while coming to a "system ready" state.
  • LED STATE #5: Full illumination when "system ready" state is reached.
  • IMPORTANT Important: If the LED remains solid white when the unit is plugged into a power outlet, the device is not booting up.


Solution:


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